Welcome to Novant Health GO
Female doctor smiling while talking with male patient


We believe quality care should be available to everyone

Every person deserves the chance to be healthy. But due to a range of social and economic factors, good health can sometimes be hard to achieve or maintain. At Novant Health, we recognize that these gaps exist – and we work to close them.

  • Health Equality
  • Health Equity
Equality vs Equity

What is health equity?

Achieving health equity means working to give all people individualized care that helps them reach their best possible health outcomes. Reaching that goal requires focused and ongoing efforts to address inequalities in society that are caused by historical and contemporary injustices.

Novant Health has been recognized by organizations such as the Human Rights Campaign (HRC) Foundation and the Centers for Medicare & Medicaid Services for our efforts to promote health equity and reduce healthcare disparities.

Quality Interactions

Research has shown that cultural competence training impacts quality, safety, patient focused care, patient satisfaction, and patient outcomes (e.g. readmission rates, completion of discharge instructions, and care plan follow-up, etc.). The Joint Commission holds hospitals accountable for addressing and maintaining patient rights. These rights include the accommodation of cultural, religious, and spiritual values and practices. In 2019 the Office of Diversity, Inclusion and Equity partnered with Quality Interactions, a cross-cultural clinical learning with the goal of improving cross cultural education. Through this program we've seen an increase in engagement, implementation, and support for diversity, inclusion, and equity within Novant Health

Our pledge

As part of our continued commitment to health equity, Novant Health President Carl Armato signed the American Hospital Association’s #123forEquity pledge. We also created a multidisciplinary team that is committed to reducing healthcare disparities that continue to exist for many racially, ethnically and culturally diverse individuals.

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