All the support you and your child need
to the hospital can be a stressful experience for both children and
their families. At Novant Health Hemby Children's Hospital, a vital
part of the healing process for our young patients involves receiving
clear communications about the procedures and treatments being used.
We have found that knowing what to expect helps relieve some of the
anxiety for both children and their parents.
For questions regarding child life support during your visit, call:
have designed the hospital with a child's imagination and comfort in
mind. The hallways, lobbies and rooms are dressed in fun and familiar
themes that all children will recognize.
hope that the information provided in this section will be a handy
resource about how our hospital works and what you should expect. If
you have any questions or need assistance, don't be afraid to ask.
Our friendly team of medical professionals is here to help, every
step of the way.
interpreter services help patients and their family members who have
special communication needs. Foreign-language interpreters are
available for individuals who are limited English proficient. Free
sign language and oral interpreters, TTYs and other services are
available to deaf and hard-of-hearing persons.
you pre-register or are admitted, please notify our staff if you need
an interpreter during your stay at Hemby Children’s Hospital, or
call 704-384-1200 for more information.
Children's Hospital is a tobacco-free campus. Smoking is prohibited
anywhere on campus, including sidewalks, parking structures and
inside vehicles parked or driving through campus. This is part of our
ongoing effort to ensure a healthy environment for our patients,
visitors and employees.
team strives to make your child’s stay as comfortable and pleasant
as possible. If you have questions before, during or after your stay,
please ask a member of your child's care team or call 704-384-5134.
Bill of Rights
a Novant Health patient, you have certain rights and
responsibilities. Learn more about the Patient Bill of Rights.
the wishes of our patients concerning medical care, including the
right to accept or refuse medical or surgical treatment. Learn more
about important medical care decisions such
as advance directives, organ and tissue donation and the ethics