Hemby Children's Hospital

Your visit

All the support you and your child need

Going to the hospital can be a stressful experience for both children and their families. At Novant Health Hemby Children's Hospital, a vital part of the healing process for our young patients involves receiving clear communications about the procedures and treatments being used. We have found that knowing what to expect helps relieve some of the anxiety for both children and their parents.

For questions regarding child life support during your visit, call:


We have designed the hospital with a child's imagination and comfort in mind. The hallways, lobbies and rooms are dressed in fun and familiar themes that all children will recognize.

We hope that the information provided in this section will be a handy resource about how our hospital works and what you should expect. If you have any questions or need assistance, don't be afraid to ask. Our friendly team of medical professionals is here to help, every step of the way.

Interpreter services

Our interpreter services help patients and their family members who have special communication needs. Foreign-language interpreters are available for individuals who are limited English proficient. Free sign language and oral interpreters, TTYs and other services are available to deaf and hard-of-hearing persons.

When you pre-register or are admitted, please notify our staff if you need an interpreter during your stay at Hemby Children’s Hospital, or call 704-384-1200 for more information.

Tobacco-free campus

Hemby Children's Hospital is a tobacco-free campus. Smoking is prohibited anywhere on campus, including sidewalks, parking structures and inside vehicles parked or driving through campus. This is part of our ongoing effort to ensure a healthy environment for our patients, visitors and employees.

Our team strives to make your child’s stay as comfortable and pleasant as possible. If you have questions before, during or after your stay, please ask a member of your child's care team or call 704-384-5134.

Patient Bill of Rights

As a Novant Health patient, you have certain rights and responsibilities. Learn more about the Patient Bill of Rights.

Medical Care Decisions

We respect the wishes of our patients concerning medical care, including the right to accept or refuse medical or surgical treatment. Learn more about important medical care decisions such as advance directives, organ and tissue donation and the ethics committee.