Likelihood of your recommending this care provider to others
Your confidence in this care provider
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
Information the care provider gave you about medications (if any)
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.