Appointments

The team at Novant Health Infectious Disease Specialists - Matthews wants to provide you with the medical care, resources and support you need to plan, as well as, pay for your healthcare.

Please note that we require a referral for all patients.

You can reach us anytime via MyChart or by calling our office during normal business hours. After-hours calls are handled by a triage team and will be directed to your provider as needed.

What to bring

We ask that all patients bring the following to their first appointment:

  • A valid photo ID.
  • Your insurance card.
  • Your method of copayment or payment in full if your visit is not covered.
  • Any medications you are currently taking, including over-the-counter medications.
  • Any recent tests or medical records that could be relevant to your care. If you have been referred by another physician, we will try to get your records before your visit.

New patients

We look forward to seeing you in our office. Please note that you need a referral to be seen in our office. A release form may need to be completed to allow our providers access to any related health information that could be relevant to your care.

Patient forms

Before you see a provider in our office, we need to collect certain information from you. Select any of the links below to download important forms for your visit. If you do not complete these forms ahead of time, they will be available to you in our office:

Authorization To Disclose Health Or Billing Information

Communicating Your Health Information

Patient Information/Consent To Treat

Make a payment
Online Bill Pay
Access MyChart
MyChart
Verify
Accepted Insurances