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FAQs

Careers Pipeline and Recruitment Programs Frequently asked questions

Typical questions about Pipeline and Recruitment Programs

General Information


Student Programs provides opportunities for students enrolled in high school or degree programs that have an observational, clinical rotation, or an experiential requirement for a course, or as a requirement for graduation. All experiences that come through student programs are unpaid experiences.
There are several kinds of students based on the program you are studying and/or the nature of the experience.
  • Medical & Advanced Practice- these students are enrolled in schools of medicine, osteopathic medicine, physician assistant, nurse practitioner, or nurse anesthesia programs, and PharmD students.
  • Clinical Students- These students are in college programs that will have direct contact with patients or our visitors. Most students who are located in an acute care setting and medical clinic are considered a clinical student. Some programs that are considered clinical:
    • Nursing- Undergraduate or graduate
    • Allied Health- Pharmacy Tech, Phlebotomy, Medical Lab Technician, Sonography, Radiology, Emergency Medical
    • Technicians, Nursing Assistants, Respiratory, Medical Assistants, Surgical Technicians, etc.
    • Pharmacy
    • Physical, Occupational, Speech Therapy & Assistants, Recreational Therapy, Music Therapy
    • Sports Medicine, Athletic Training, Exercise Science
    • Bio-Med, Engineering, Supply Chain
    • Interpreting
    • Child Development/Child Life
    • Dietetic/Nutrition
    • Social Work, Case Management, Mental Health/Substance Use Counseling
    • Medical Reception/Secretary
    • Public Health
  • Non-Clinical Students- These students are enrolled in college programs that are typically in office settings or in areas where there aren’t any patients. Some programs that are considered non-clinical are: Business, Healthcare Management, Finance, Marketing, Communications, Health Information/Health Management Technology, and Information Technology,
  • Observation- These students can be enrolled in high school or college programs and they are seeking to observe someone in a career in healthcare. Observations are passive experiences where students simply watch a person perform their job duties. There is no hands on activity.
Paid internships are managed by human resources. Please use the careers page to perform your search. https://www.novanthealth.org/careers.aspx
Volunteer opportunities are managed through volunteer services. Please visit https://www.novanthealth.org/home/giving/volunteer-opportunities.aspx for more information.
First, you will need to work with your school to identify an appropriate person to interview. Once you have identified the appropriate individual you will need to contact the person by telephone to ask permission for an interview. If appropriate an appointment can then be scheduled for your interview. You do not have to complete any paperwork with student programs to interview. Information about patients, and Novant Health proprietary information are not items that can be reported on.
For nursing research at Novant Health the student should contact the Nurse Scientist, Dr. Gloria Walters at [email protected] for initial discussion of research feasibility. The principal investigator and any research associates under supervision must be approved by Student Programs. The student’s faculty member must request a research internship under the direction of Gloria Walters, by contacting [email protected] Once approval is complete with your school and our NH nurse scientist you and any associates will need to complete the student programs clinical student packet on our website to gain clearance.
You will need to contact Vickie Zimmer [email protected] with the Novant Health Institutional Review Board (IRB) for initial discussion. The principal investigator and any research associates under supervision must be approved by Student Programs. The student’s faculty member must request a research internship by contacting [email protected] Once approval is complete with your school and our IRB you and any associates will need to complete the student programs clinical student packet on our website to gain clearance.


Agreements & Insurance


The best way to find out if your school has an agreement with Novant Health is to refer the question to your school. They keep records of sites they have agreements with. If your school is not sure, please have the school submit an email to [email protected]
Novant Health is not entering any new affiliation agreements at this time. At present we are collecting data related to usage and needs in our facilities. The goal is to improve our structure and processes to be productive and provide a greater return on investment to Novant Health. If you are a Novant Health team member and your school doesn’t have an established agreement, please see TOPIC: Internships >

Question: I am a Novant Health team member and need to complete an experience, is there anything I need to do?

A Letter of Agreement is a document that is signed by Novant Health and your school. The letter explains to the school what Novant Health provides, and what we expect from the schools and students. The letter of agreement is needed to ensure that each party is aware of the relationship and expectations.
Novant Health does not sign any other agreements from schools.
A certificate of insurance is a document that provides information to Novant Health about the insurance policy your school has including the carrier, type of coverage, and coverage amounts. Novant Health needs to make sure that the educational experience is covered under the schools policy to prevent mitigation. Novant Health requires professional liability insurance for students who have contact with patients.
No, Novant Health is not able to make any changes to the agreement.
Some schools only carry a minimum amount of general liability insurance for educational experiences, and they require the students to purchase the professional liability portion to meet the requirements. Check with your school to see what types of insurance they cover.
It is not mandatory for high schools to carry professional liability. A certificate of general liability in most cases, is sufficient.
No.


Preceptors for clinical rotations, internships, or observations


The best option that we have to offer you would be access to our online directory that is located on our Student Programs website www.NovantHealth.org/careers/student-programs. It is highlighted in an orange box entitled, “Find a practice,” or a white bubble “Find a hospital.” This directory will not give you names of employees in the hospital or clinic setting but it will give you the name of our locations/departments in your area. You could reach out to the clinic administrator, or department manager for any site that you are interested in making your request. If you are referred back to Student Programs please let them know that you have already spoken with Student Programs and that you are simply looking to secure a preceptor for the specific dates and times of your requirements. Your school may be another resource if they have placed students previously at a Novant Health facility or if they have a relationship with a preceptor from Novant Health that they have worked with in the past. I wish you the best of luck as you continue your search for a preceptor.
Student Programs does not manage the availability of employees for purposes of educational experiences. Identification of a qualified preceptor is the responsibility of the student and the school because each school/program has a different set of requirements for the educational experience.


Observations


To gain clearance to observe, students need to be able to meet the criteria to be an observation student, and fulfill all of the observation requirements. To meet the criteria to observe, the student has to be at least 16 years of age and sponsored by their school, or have an immediate family member that is a Novant Health team member, or provider. Sponsorship from the school includes: Having a school contact who agrees to work with Novant Health to provide an Educational Institutions Letter of Agreement and Certificate of Insurance, as well as, serve as a resource to the student for completing the requirements, and agrees to submit the paperwork on the student’s behalf.
The maximum number of observation hours is 100 hours. The person who has agreed to be your preceptor needs to know how many hours you are hoping to get with them. We recommend that you spend time with different preceptors and not spend all 100 hours with one person so you can get a balanced perspective. High school students who are completing their senior project or career technical education internship are allowed to observe the 135 required hours.
Once you have a preceptor, and your school agrees to sponsor the experience. You will need to go to our web site www.NovantHealth.org/StudentPrograms and complete all the requirements for Observation less than 16 hours or Observation more than 16 hours depending on what was agreed upon. The requirements/documents are to be submitted by the school in one packet at least 4 weeks in advance to the start date of the observation to [email protected]. We accept documents anytime, however, it is not guaranteed that clearance can be granted by the start date when the requirements are submitted late. When Student Programs has received all the required documentation and it is determined to be complete clearance will be granted via email. Securing a preceptor is the responsibility of the student & school. Please see

TOPIC: Preceptors for clinical rotations, internships, or observations

for more information. See

TOPIC: Student Requirements

for more about the items that need to be submitted.
Although you are a volunteer, your paperwork in the volunteer department does not have reciprocity with student programs. You will need to enter NH as a student as any other individual. Please see

Question

: How can I shadow someone in a healthcare career?
Educational experiences have to be covered under the schools liability insurance. If your experience isn’t for course credit or for graduation, in most cases the schools insurance policy won’t cover you.
Student program recognizes parents/step parents, siblings/step-siblings, and children/step-children as immediate family. Extended family relations will not qualify to observe. Securing a preceptor is the responsibility of the student & school. Please see

TOPIC: Preceptors for clinical rotations, internships, or observations

for more information. Please have go to the observation section on our website and complete all the requirements for Observation less than 16 hours or Observation more than 16 hours depending on what was agreed upon. You will also need to have your immediate family member contact our department at [email protected]. They will need to provide:
  • Your full name and age
  • Relation to the student
  • Date range (starts and end date of the observation experience)
  • How many hours of observation was agreed upon
  • Who the student will be observing and what location
We will then send your family member a “Participant Agreement”. This form establishes responsibility during the observation. The Participation Agreement replaces the Letter of Agreement and Certificate of Insurance that we would normally get from the schools (Item #1 on the checklist). The agreement needs to be signed by the immediate family member and yourself. The Participant Agreement along with the rest of the requirements/documents are to be submitted in one packet at least 4 weeks in advance to the start date of the observation to [email protected]. We accept documents anytime, however, it is not guaranteed that clearance can be granted by the start date when the requirements are submitted late. When Student Programs has received all the required documentation and it is determined to be complete clearance will be granted via email. See

TOPIC: Student Requirements

for more about the items that need to be submitted.
Team members are allowed to observe in other areas in any Novant Health, Inc. facility (acute/ambulatory) with the approval of team member’s manager. There is no paperwork that has to be completed with Student Programs if the team member is NOT observing as a school requirement. If the team member is observing for professional development or career exploration, they need to work with their manager to assist in:
  • Identifying team members or providers in the areas that you want to observe. If the team member doesn’t have any contacts in the areas of interest.
  • Confirming the team member is of good standing, and is motivated to further develop professionally. If the person they are observing would like to know the merit/intention of the team member.
  • Facilitating communication to the clinic administrators, or department managers if needed.


Internships


Unpaid internships are hands on opportunities for students who need to complete an internship for college level course credit or as a requirement for graduation. You need to check to see if your school has an established letter of agreement with Novant Health. See

TOPIC: Agreements & Insurance

for more information. Then you will need to secure a preceptor. Your school faculty or advisor is responsible for securing the preceptor for your rotation, internship, or observation. See TOPIC:

TOPIC: Preceptors for clinical rotations, internships, or observations

for more information. Students must work with their instructor/advisor/intern coordinator to complete and submit the regulatory requirements. Please complete the requirements that most appropriately matches your program (i.e., advanced Practice, clinical or non-clinical). Please see

TOPIC: General Information> Question: What kind of student am I considered?

If you need assistance in determining which requirements to complete. All of the required documents listed on the checklist must be submitted in one complete packet and should be emailed by the instructor/advisor to [email protected] at least 4 weeks in advance of the expected start date. Student Programs accepts documents anytime, however, it is not guaranteed that clearance can be granted when the requirements are submitted late. See

TOPIC: Student Requirements

for more about the items that need to be submitted. When Student Programs has received all the required documentation and it is determined to be complete clearance will be granted via email. The clearance message will be sent to the instructor/advisor at the school, the student, the Novant Health preceptor. The clearance states the student is ready to begin the internship, and has information about computer access, badges, and evaluations.
Educational experiences have to be covered under the schools liability insurance. If your experience isn’t for course credit or for graduation, in most cases the schools insurance policy won’t cover you.
High school students are limited to observation only experiences. Often times, a high school student will choose to observe for their internship and then use the information they learned from their experience to complete their project. Please see

TOPIC: OBSERVATIONS

for more specifics.

If your school has not worked with Novant Health in the past, your school will need to complete the Educational Institution’s Letter ofAgreement and submit the document along with the certificate of insurance to [email protected]. Please see

TOPIC: Agreements & Insurance

for more information. Then you will need to secure a preceptor. Your school faculty or advisor is responsible for securing the preceptor for your rotation, internship, or observation. See TOPIC:

TOPIC: Preceptors for clinical rotations, internships, or observations

for more information. Students must work with their instructor/advisor/intern coordinator to complete and submit the regulatory requirements. Please complete the requirements that most appropriately matches your program (i.e., advanced Practice, clinical or non-clinical). Please see

TOPIC: General Information> Question: What kind of student am I considered?

If you need assistance in determining which requirements to complete. All of the required documents listed on the checklist must be submitted in one complete packet and should be emailed by the instructor/advisor to [email protected] at least 4 weeks in advance of the expected start date. Student Programs accepts documents anytime, however, it is not guaranteed that clearance can be granted when the requirements are submitted late. When Student Programs has received all the required documentation and it is determined to be complete clearance will be granted via email. The clearance message will be sent to the instructor/advisor at the school, the student, the Novant Health preceptor. The clearance states the student is ready to begin the internship, and has information about computer access, badges, and evaluations. Because you are a team member the requirements on the checklist can be satisfied in alternative ways:

Background Check & Drug Screen

- Please indicate of the Student/School/Faculty Information Sheet that you are a team member. Student Programs will not require you to submit a background check or drug screen.

Confidentiality Agreement

- There is likely one of these forms signed in placed in your employee file every year, however, Student Programs does not have access to your file. To find this form follow this link on I-Connect and click on Staff Agreement. Include a signed copy with your requirements.

Orientation-Compliance Roster &Tobacco Form

- Please include your transcript from I-Learn stating that you completed this year’s AME or attended orientation at time of hire. Medication Safety & Security Module- Please submit your transcript from I-Learn showing that you completed the Medication Safety CBL. Educational Experience Agreement- Please include with all other documents.

Immunizations

- The specific immunizations listed on the Internship checklist are not optional unless you have an approved exemption. Please include a snapshot of your immunization summary from PeopleSoft/Self-service. Likely everything that is required for students, is captured in PeopleSoft. Student Programs can review, and advise if additional documentation or vaccinations are needed.

TB testing

- Likely you were tested for TB when you were hired. Often times team members who are not in a high risk area, or have not had a potential exposure do not get the annual testing thereafter. To satisfy this requirement, please go to Self Service/PeopleSoft and ensure that your last TB questionnaire has been completed. Once completed, a snapshot of your immunization summary can be included with your documentation. See

TOPIC: Student Requirements

for more about the items that need to be submitted.



Faculty


All new faculty must complete the faculty requirements found at the student programs website. Please click here to open the student programs website.
Orientation Plans for First Time Clinical Instructors If you have not been on a particular nursing unit, two days minimum are required for individual orientation.
Instructors with no previous assignment with the hospital will be required to complete two days to total 16 hours of orientation on the unit to which they will be assigned.
Instructors returning to a previously assigned unit after two semesters have lapsed will be required to participate in a one (1) day re-orientation to that unit.
Nursing Instructors are required to complete the Clinical Faculty Orientation Checklist every semester, for orientation to a specific unit and prior to taking a new group of students to the unit.
Non-Novant Health Nursing Instructors are required to complete the Nurse Faculty Skills Validation during the initial orientation. Non-Nursing Faculty - Complete the required documentation, complete criminal background check, drug screen, and immunizations.


Student Requirements


If your rotation/experience falls outside of the 4 week deadline, then you will need to prepare to submit the documents as soon as possible, and also be aware your clearance date will likely be delayed, or your requirements may be rejected. We absolutely do not accept requirements for students who are starting within 2 weeks of submission.
We request your school submit your completed documents at least 4 weeks in advance so that there is time to address any problems or missing documentation. This time is also necessary to ensure that we have time to request your security access (if needed) and to schedule any computer training classes that may be required for your educational experience.
Please scan or take pictures of the documents and upload them to an email in PDF or Word format as an attachment to [email protected]
If your school submitted the email to [email protected] likely the documents are being processed, and have been sent to the coordinator for follow-up. Once we review the requirements we will notify your school with clearance, or to obtain any missing items.
The letter of agreement for educational experiences is between your school and Novant Health. Therefore our department must work with your school to obtain all necessary educational records and documentation. Submission of your documents by your school also serves to meet our requirement to validate that you are a student of good standing with that school and program.
We have a moral and legal obligation to provide a safe work environment and therefore, knowing whether a potential student has been involved in criminal activity (such as drug or other substance abuse, reckless behavior, dishonesty, theft, or dangerous and violent behaviors) allows us to determine if they are an appropriate fit for the work environment.
The regulatory agencies that accredit healthcare systems require us to collect and provide information for students that have access to our facilities. The information you are submitting to us meets those requirements and helps insure the safety of our patients, other students and team members.


Non-Novant Health Worker packet




Background Checks and Drug Screens


Students who are in advanced practice and clinical internships are required to complete a drug screen.
1) Legal drugs: Valid prescription must be provided at the time of testing or upon request by the Medical Review Officer (MRO).

2) Illegal drugs: Clinical access will be denied.

3) Negative-Dilute or Out of Range Results (temperature, specific gravity and/or creatinine): Retest required
The drug screen the student’s responsibility and expense. Student Programs team cannot recommend a specific vendor or company.

Please ensure that the drug screen that you get from a vendor includes the following components: 1)AMP amphetamine 2)BAR barbiturates 3)BZP benzodiazepines, 4)COC cocaine 5)METH methamphetamines 6)MTD methadone 7)OPI opiates 8)OXY oxycodone 9)PCP phencyclidine 10)THC marijuana.

We do not use the term 10 panel because each vendor and company have a different version of what is included in the test. It is important that all of the components are tested and resulted on the report.
The nationwide criminal background check is the student’s responsibility and expense. Student Programs cannot recommend specific vendors or companies. However, we receive a large number of background reports from schools using Castlebranch. If you would like to use Castlebranch you can go here. This background check does not include OIG (Office of Inspector General). To satisfy OIG please go here and search the exclusions database. Please include a screen shot of the OIG results.

If you choose not to use Castlebranch please ensure that the company/vendor you use does the correct check. The background check must include:
  • Criminal records check (CRC) includes a nationwide check in each state for the past 7 years. The check will be based on the student’s security number and address history. The check also must include a sex offender registry check and OIG check.


The vendor should send the criminal background check directly to [email protected].
You may include the drug screen that you were required to have to enter your program as long as you have been continuously enrolled in the program since it was performed. As long as the report includes the 10 drugs you will not need to have additional testing.
Students who are completing advanced practice, clinical internships, non-clinical internships, and observations more than 16 hours requirements are required to complete a background check.
The charges are evaluated individually for approval or denial through our human resources department.
We will accept the background check that you were required to have to enter your program as long as you have been continuously enrolled in the program since it was performed. As long as the report encompasses all of the components we require, you will not need to get a new one.

Troubleshooting help

What if?...

To resolve the issue…

Issue is still not resolved…

When I launch the course all I see is a white screen and/or it takes a long time to load/play on my computer.

Training modules will work best using Internet Explorer 11 (version 11.0.96). Also it is important that you have most recent Adobe Flash (version 27.0.0.130).

 

Course load times may vary depending on whether you launch the course directly from the Novant Health network or from home.

 

For the best results, use the Novant Health network to launch the course (load time may be 2 minutes or less).

 

If you launch the course from home, your load time might be greater than 2 minutes. This will depend on the speed of your internet connection, which is determined by your internet service provider.

If the course never loads, please contact the Novant Health Support Center toll free: 866-966-8268 or 1- 866-9NOVANT.

I cannot see the videos for this course.

Note: Most videos are set to play automatically. Other videos may require that you click a screen icon (as noted in the screen text on a given page) to view the video component.

 

If you are accessing the course from home, please ensure that your computer has Flash Player 10 or newer loaded.

 

If you do not know how to load Flash Player, please contact the Novant Health Support Center toll free: 866-966-8268 or 1-866-9NOVANT.

If the video still does not launch either automatically or by clicking the identified screen icon, please contact the Novant Health Support Center toll free: 866-966-8268 or 1- 866-9NOVANT.

I cannot hear the audio for this course.

Make sure that your computer’s sound is turned on and is unmuted. If you have speakers or headphones, you may use them to hear all available course audio.

 

Not all modules have sound - when sound is featured in a module, it will be part of a video. The videos will play automatically when you enter a page which includes a video window.

If you are viewing the course from a computer that does not have speakers or you do not have access to headphones, please use a computer that is audio enabled or has headphones.

 

If you are unsure if your computer is sound enabled, please contact the Novant Health Support Center toll free: 866-966-8268 or 1-866- 9NOVANT.

 



Immunizations and the Flu


We require the following vaccines or their respective titers.
  • Measles/Mumps/Rubella (MMR) Vaccines #1 & 2
  • Varicella Vaccines #1 & #2
  • Hepatitis B Vaccines #1, #2 & #3
  • Diphtheria, Tetanus & Pertussis (Tdap) vaccine is required with in the last 10 years and a (Td) Vaccine every 10 years afterwards.
All students have to provide proof of receiving the flu vaccine during the vaccination period. The vaccination period usually starts November 1st and ends mid-April to May.

Advanced practice, clinical students, and observation students for more than 16 hours have to provide immunization summaries or titers for multiple vaccines.
Novant Health joins hundreds of other healthcare organizations each year in requiring an annual influenza vaccination for all employees, physicians, volunteers, contract staff, students and others who work or provide services at our facilities. This requirement has been put in place to ensure patient and staff safety during flu season. The mandatory vaccination program applies to any student who is observing, interning, or participating in a clinical rotation at Novant Health. Students who show proof of vaccination are welcome to participate. A student who cannot show proof of vaccination by the flu vaccination deadline will not be permitted to continue in his or her program after the date the facility implements the flu protocol through the date that we determine flu season has ended. This is typically the March-April timeframe.

During the flu vaccination period students can present their student ID at any of the Novant Health team member flu clinic locations to receive the flu vaccine for free. Please take a camera phone, or camera to take a picture of the flu documentation form at the clinic. If there team member clinic times are over, the student will be responsible for the cost of the vaccination. Student may receive the vaccination at the location of their choice (student health center, primary healthcare provider, health department, retail locations {CVS Minute Clinic, CostCo, Walmart, etc.) Please send the documentation of receiving the flu vaccine to [email protected] before the vaccination deadline. If you need to apply for a medical or religious exemption those are processed through Novant Health occupational health department.
Vaccine records are usually kept at your high school, student health center/college admission paperwork, primary health care providers, and health departments. Please send all documents you have.
Each vaccine has respective titer (blood test) that can be drawn to determine immunity. Please have titers completed to ensure you are immune.
There is an exemption process for medical and religious exemptions. Employee occupational health (EOH) manages the process, exemptions and approvals. Please see under Student Programs Updates on our website for the process of gaining an exemption for the flu vaccine.
Documented disease of chicken pox does not satisfy the varicella vaccination requirement because you don’t always have guaranteed immunity afterwards. You will need to have a titer drawn to determine immunity for the varicella requirement.
The mandatory masking period will be determined by the prevalence of influenza infections in our communities. When our facilities reach a predetermined level of influenza infections, the mandatory masking period will begin. An announcement will be made in various ways and leaders will receive an email message from occupational health that the masking period has begun. The mandatory masking period will end once the level of influenza infections has decreased to a predetermined level.


Tuberculosis Testing


Students in advanced practice, clinical internships and observations more than 16 hours are required to complete a 2-Step Tb testing process.
According to the Center for Disease Control (CDC) a person's ability to react to tuberculin may wane over time. "When given a Tuberculin Skin Test (TST) years after infection, these persons may have a false-negative reaction. However, the TST may stimulate the immune system, causing a positive, or boosted reaction to subsequent tests. Giving a second TST after an initial negative TST reaction is called two-step testing. Two-step testing is useful for the initial skin testing of adults who are going to be retested periodically, such as health care workers or nursing home residents. This two-step approach can reduce the likelihood that a boosted reaction to a subsequent TST will be misinterpreted as a recent infection."
Tuberculosis (TB) is caused by a bacterium called Mycobacterium tuberculosis. The bacteria usually attack the lungs, but TB bacteria can attack any part of the body such as the kidney, spine, and brain. Not everyone infected with TB bacteria becomes sick. As a result, two TB-related conditions exist: latent TB infection (LTBI) and TB disease. If not treated properly, TB disease can be fatal.


Computer Access & Troubleshooting


If you are a student who will be accessing our electronic health record for your experience, you will have to attend a class, or complete a computer module based on the type of access you will be granted.
Computer access is granted to those students depending on type of student you are, and what department you are in. When you are cleared for your experience your computer login information will be included if you will be granted access.
If you need additional access such as shared drives, or applications you will need to have your preceptor submit an email to [email protected] with the specific need. Students are not able to request access for themselves.
You may call the IT Help Desk at 336-718-9000 for assistance.
Please call the IT Help Desk at 336-718-9000 and explain, “Hi, I am a student, I am unable to log in to the Novant Health network. It may be because I have not logged in the last 90 days, which means that I have a disabled account. Will you please get the provisioner-on-call from Identity Access Management on line and ask them to 1. Re-enable my account and 2. Will you, the Service Desk representative, please reset my password.”
If you do not have access to Novant Health computers ask your preceptor to help you locate the policy you may want to review. For those students that have access to Novant Health computers on I-Connect the right hand side is a drop down section to get to the Novant Health Document Manager. Some policies refer to Lippincott procedures or advisor. To access Lippincott information go I-Connect and click on Clinical Resources for the links.
Novant Health Dimensions Weather Line for ALL markets as follows:

Acute Dimensions: 704-316-1067

Ambulatory Dimensions: 704-384-9135

Weather updates are updated by 6am for cancellations due to weather.
Please contact student programs at 336-277-6703 to place the request to have your information updated.


Badges and Dress Code


Student programs does not provide Novant Health issued ID badges, with a few exceptions. The student will need to wear the ID badge that is provided by the school while at Novant Health for the internship.

If you are a student who is permitted to get a Novant Health issued badge, your clearance message will have the information you need such as the location and contact information for the badge office and the badge request form.
Yes, some form of identification needs to be displayed when you are at Novant Health locations.
On our website under your student classification are policies that you need to read. The Novant Heath student dress code policy is located in those policies.
Please let [email protected] know that you aren’t provided a badge, and we can send you a paper badge that you print and fold or cut to affix to your clothing with a safety pin.


Parking


Students and faculty have two options to park at Novant Health Forsyth Medical Center.

  1. Pay daily
  2. Purchase a student/faculty park card for $10. (cash only – nonrefundable)

Park cards are active from August to August of each year. (No exceptions)

If you choose to purchase a park card, you may purchase a card from the Public Safety Administrative Office 336-718-5552. Located on the ground level of Novant Health Forsyth Medical Center. Tuesday thru Thursday from 8a.m. to 11a.m. and 1 p.m. to 3 p.m.  

Student parking is located in an outdoor lot in front of Forsyth Medical Center.

 

 

Students at these locations park in the Midtown Medical Plaza parking deck on the 4th floor or above.

Midtown Medical Plaza address:

1918 Randolph Rd, Suite 800, Charlotte, NC  28207 

 

 

 

Your preceptor will know the details for parking. Email the preceptor prior to your first day to get the parking information.
Please call Public Safety 704.384.9842 for details.

Public Safety can provide you the information. Please call 704-210-5525 for more information.

Rowan Medical Center Parking Map
Please call Public Safety 704.384.9842 for details.

Students Park in the gravel lot only. 

Student parking is noted on the campus map. For additional questions call Public Safety 703-369-5151.

 

Please call Public Safety 704.384.9842 for details.
Please call Public Safety 703-369-5151 for details.

Please call Public Safety 336-718-5552 for details.

Kernersville Medical Center Parking Map
Please call Public Safety 910-721-1060 for details.


Evaluations


Your preceptor can go to our evaluation link to evaluate your performance by clicking this link.
You can evaluate your educational experience by clicking this link.
You can share your feedback by completing a survey by clicking on this link.


Reporting Concerns


Please call The Alert Line at 1-800-350-0094 or contact us via the online reporting form if you have a question or comment pertaining to ethical or legal concerns such as:

 

Employee relations

Falsifying certifications or records to maximize payments

Failing to report overpayments or credit balances

Duplicate billing

Unlawfully giving healthcare providers, such as physicians, inducements in exchange for referrals for services

Conflicts of interest

Misuse of property, technology and confidential information

Bribes

Kickbacks

Inappropriate business courtesies and gifts

Inappropriate medical record alteration or destruction

Theft and fraud

Sexual harassment

Discrimination

Violations of patient rights

Health, safety and environmental issues

Failure to adhere to professional standards of practice

Potential criminal violations

 

Some examples of complaints are:

  • - Patient information is found in a trash can.
  • - A patient is denied access to their record.
  • - A team member, who was not involved in the patient’s care, looked at a coworker’s record.
  • - Team members talk about a patient in a public area and can easily be heard.
  • - Patient information is faxed or mailed to the wrong place.

 


There are multiple ways to report: