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Patients & visitors

Presbyterian Medical Center Patients & visitors

Providing you with care, comfort and compassion

Whether you are seeing a loved one or staying at our facility, the staff at Novant Health Presbyterian Medical Center is here to ensure that your visit is as stress-free as possible. Our goal is to provide the best care available and give you the information and resources you need to make your visit convenient and comfortable.

This section will provide you with all the information you need to review medical records, register for an appointment, pay your bill online or visit a loved one.

For more information about our patient and visitor services, call Presbyterian Medical Center’s guest services department at

704-384-5382

Interpreter services

Foreign language interpreters are available at no cost for individuals who are limited English proficient. Free sign language and oral interpreters, TTYs and other services are available to deaf and hard-of-hearing persons.

When you register as a patient, please let us know if you need an interpreter to assist you during your medical appointments. You may also call interpreter services at 704-384-1200 for assistance.

MyChart

We understand that your health is important to you around the clock – not just during office hours. MyChart is our secure, online tool that enables you to stay connected with your medical records and doctor’s office any time, day or night, from any place with an Internet connection.

This convenient tool enables you to:

  • Review your personalized health information
  • Email your care team directly
  • Schedule and manage appointments
  • Review laboratory tests

Acute patients have access to a limited set of features, including:

  • Details about your hospital stay
  • Discharge summary
  • Online bill pay

Learn more about MyChart »

Tobacco-free campus

Novant Health Presbyterian Medical Center is a tobacco-free campus. Smoking is prohibited anywhere campus, including sidewalks, parking structures, inside vehicles parked or driving through campus. This is part of our ongoing effort to ensure healthy environment for our patients, visitors and employees.

For more information about our patient and visitor services, call Presbyterian Medical Center’s guest services department at 704-384-5382.