Prescription Refills
Starting and refilling your prescriptions has never been easier.
Phone prescription refills
Our customer service staff is available to assist with new prescriptions and refills. If your doctor has not approved additional refills on your existing medication, we will contact him or her on your behalf.
Transfer prescriptions to a Novant Health specialty pharmacy.
To transfer your specialty medications from a different pharmacy to a Novant Health specialty pharmacy, give us a call at 855-307-6868 (Charlotte and Winston-Salem) or 844-662-7785 (Wilmington). We will work with your current pharmacy to transfer the medications on your behalf.
Start using a Novant Health specialty pharmacy.
To start using a specialty pharmacy, give us a call at 855-307-6868 (Charlotte and Winston-Salem) or 844-662-7785 (Wilmington). Please have your insurance information ready. For more details on getting started with a Novant Health specialty pharmacy, please read our New Patient Education packet (PDF).
Question about your prescription refill?
Call us Toll-Free
Charlotte and Winston Salem:
1-855-307-6868
Wilmington:
1-844-662-7785