Compassionate care for you and your family during your time of need
Providing care for a loved one who is sick and can no longer look after themselves can be one of the biggest challenges your family has to face. These conditions can arise from old age, severe illness or crippling injuries, but regardless of the cause, we believe that no family should have to face these challenges alone.
Our hospice services provide a wide range of services and care-giving that can help you and your loved one when it is needed the most. Comfort, compassion and dignity are at the forefront of the care we provide, and we are here to help you every step of the way.
Our hospice care specialists provide care for terminally ill patients and their families. We know how sensitive these times may be, and our goal is to provide you and your family with effective healthcare that will improve the quality of a patient’s last days.
We provide an individualized treatment plan to comfortably manage pain and physical symptoms of each need you may have. Our team is made of doctors, nurses, medical social workers, chaplains, grief counselors, and volunteers that work together to help you or a family member live life as comfortably and fulfilled as possible. The hospice care team meets weekly to discuss each case to ensure we are doing everything we can to meet your needs.
Most often, hospice services are provided on an outpatient basis, either in your home or at a long-term care facility. Sometimes, however, inpatient hospice care may be required. Our facilities in Charlotte, Matthews and Salisbury offer short-stay, transitional units that focus on stabilizing symptoms and providing you and your family comfort and support in a homelike environment. While there, your family will learn how to provide hospice care once you transition back home.
Volunteers - Volunteers are an important part of our hospice team. Each volunteer receives extensive training from our healthcare staff that equips him or her with the tools to work closely with you and your family during your time in need. Some volunteers give the gift of music; others lend their talents to flower arranging, hair styling or pet therapy. Many simply provide the gift of time—to sit with patients while family members take a couple of hours for a much-needed break.
To learn more about volunteering, contact our Charlotte office: 704-384-6478.
Support services - Grief is a normal reaction to losing a loved one and everyone experiences these feelings in a different way. Our focus is not to tell you how to grieve, but rather to give you the information and support you need to cope with your feelings in a healthy way. Some of the support services we may provide include:
- Grief support services
- Bereavement support groups
- Spiritual care
- Prayer ministry
To learn more about our hospice or to see if one of these services is offered at your location, please contact the Novant Health facility nearest you.
You or your loved one may also want to consider additional healthcare services, such as home health or supportive care. Home health care focuses on rehabilitation and medical management and supportive, or palliative, care focuses on symptom management for serious illness.
Learn more about supportive care »