Welcome to Novant Health Go

Neonatal Intensive Care Unit (NICU)

Home Services Children's services Neonatal Intensive Care Unit (NICU)

Delicate care for your premature or critically-ill newborn

While the vast majority of newborns are born healthy, your newest family member sometimes needs advanced medical care when he or she arrives.

For these special babies, we have a unit that can provide them the special attention and compassion they need to grow up healthy. Our level IV neonatal intensive care units (NICU) on the campuses of Novant Health Presbyterian Medical Center in Charlotte, N.C., and Novant Health Forsyth Medical Center in Winston-Salem, N.C. specialize in providing treatment for premature and critically-ill newborns. Our NICUs have sophisticated monitoring equipment, respiratory labs, dedicated support services and are staffed around-the-clock with board-certified neonatologists, nurse practitioners, registered nurses and more.

Special care nursery - If you deliver your baby at one of our community hospitals, you may have access to our level III special care nurseries, which provide specialized care for your critically-ill or premature baby. Much like the NICU in Charlotte and Winston-Salem, we have neonatologists and neonatal nurse practitioners on staff that work closely with you and our team of specialists to provide your baby all the love and medical care he or she needs for a healthy recovery.

If your baby needs a more advanced form of care, we can transfer him or her to the closest NICU. Our neonatal critical care transportation team has extensive experience caring for premature and critically-ill newborns and our specially-equipped ambulances are designed to provide a safe transition from one location to another.


Working with you - We recognize the importance of working with you during your child’s recovery. We encourage you to visit frequently while your baby is in the NICU or at the special care nursery. We also permit friends and family members to visit, but they must be age 13 or older and accompanied by the baby’s parent.

When it is time for your baby to leave one of our specialty care units, our discharge team will help ease the transition from hospital to home. We provide a medical social worker that can help you with insurance and healthcare assistance, including medications, medical equipment and skilled nursing care. We are by your side every step of the way.