Welcome to Novant Health Go

Care Now free 24-hour hotline

Home Patients & visitors Our doctors Care Now free 24-hour hotline

Whenever an illness or injury occurs, our nurse on call can help

If your child breaks a bone or you suffer an intense migraine headache, where should you seek medical care? Should you go to the emergency room or an urgent care center, or can you wait for an appointment with your doctor? Now, the answer is much easier with the Novant Health Care Now hotline.

To reach the Novant Health Care Now hotline, call:

North Carolina

Charlotte: 704-384-CARE (2273)
Winston-Salem & Thomasville: 336-718-7070
Rowan area, toll-free: 1-800-335-4921
Brunswick area: 910-721-CARE (2273)

South Carolina

Gaffney area: 864-206-6226

Twenty-four hours a day, one free call will connect you with one of our highly qualified nurses, who will carefully evaluate your needs and advise you on the best course of treatment for your illness or injury. Based on the nurse's assessment, we may recommend you visit the emergency room, an urgent care center or a primary care physician. We may even be able to to schedule the visit for you.