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Health Insurance Marketplace FAQs

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Who is eligible for coverage through the Marketplace?

Americans who are uninsured, who purchase their own insurance, and who do not qualify for Medicaid or Medicare are eligible. Subsidized premiums and benefits may be available for those who purchase insurance through the Marketplace. The subsidies are available for people with a household income between 100 percent and 400 percent of the federal poverty level. For example, a family of four with a household income between $23,550 and $94,500 would qualify for a subsidy.

What type of healthcare will Marketplace plans cover?

Insurance plans offered through the marketplace will cover doctor visits, hospital care, maternity care, emergency room care and prescriptions. No one will be excluded due to a preexisting condition.

Where can I see the available plans?

The website for the Marketplace is healthcare.gov. North Carolina, South Carolina and Virginia do not have state-run marketplace. Residents of those states will participate in the federal program.

How do I enroll in the Marketplace?

The deadline for purchasing Marketplace plans for 2014 was March 31. Open enrollment for 2015 begins Nov. 15, 2014 and runs through Feb. 15, 2015.

What information do I need in order to apply?

The Marketplace offers a variety of health plans to meet a various needs and budgets. Before applying, research the different options and plan your budget.

When you apply, have this information available:

  • Social Security numbers (or document numbers for legal immigrants)
  • Birth dates
  • Pay stubs, W-2 forms or “Wage and Tax Statements”
  • Policy numbers for any current health insurance.
  • Information about any health insurance you or your family could get from your jobs
Where can I learn more about the Health Insurance Marketplace?

For more information on the Affordable Care Act and the Health Insurance Marketplace, please call Novant Health at 855-803-3742 or 888-844-0080. You may also email your questions to nhmgcustomerservice@novanthealth.org or financialassistance@novanthealth.org.

Novant Health recommends the following organizations as reputable resources on the Affordable Care Act and the Health Insurance Marketplace: