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Social Media Policy

Social media is changing the way people get information and communicate with each other. Please be sure to read the following policy, terms and conditions before you participate in Novant Health's social media community.

Welcome to Novant Health's online discussions. We're glad you are joining us on one of our web or social media sites. We hope you enjoy your participation and visit some of our other sites as well. We encourage your involvement but want to know that unkind or sales/promotional messages will be removed from our sites. We expect a basic level of civility. We're fine if folks disagree with us or each other, but mutual respect is a must. As a healthcare organization, we want you to know that these online forums are not the place to get confidential medical advice or replace the relationship you have with your doctor. Comments posted do not substitute for medical advice, and if you are concerned about your health, you should contact your doctor or 9-1-1 in the event of an emergency. If you don't have a doctor, we encourage you to visit the "physician finder" section of our websites where we can help you find a doctor who meets your needs and expectations.

Comments to Novant Health sponsored sites, such as our hospital websites, online feedback forms or social media sites, including Twitter, Facebook, Blogspot and YouTube, are welcome and encouraged. We look forward to hearing from you. To promote respectful discussion within this forum, we request that you be courteous and avoid comments that are profane, obscene, offensive, sexually explicit, inappropriate, inflammatory or otherwise objectionable. Users should show mutual respect for the opinions of others. We ask that you be at least 18 years old to post any content on any Novant Health social media site.

All postings to Novant Health sponsored sites will be publicly available on the Internet and accessible without limitation or protection of any kind. Please do not post any personal information that you do not want to appear publicly on the Internet. Please also understand that comments posted do not substitute for medical advice. If you are concerned about your health, you should contact your doctor of 9-1-1 in the event of an emergency.

By posting on Novant Health sites, you assume all responsibility related to the security, privacy and confidentiality risks inherent in sending any content over the Internet. By its very nature the Internet cannot be absolutely protected against malicious or intentional intrusion attempts. Novant Health does not control third party sites (like Facebook or Twitter) over which you may choose to send confidential and personal health information. Novant Health cannot warrant any safeguard such compromises to information that you post on third party sites.

By posting a comment or other material to Novant Health sponsored sites as outlined above, you give Novant the irrevocable right and license to exercise all copyright, publicity, and moral rights with respect to any content you provide, which includes using your submission for any purpose in any form and on any media. This includes, but is not limited to, displaying, modifying, reproducing, distributing, creating other works from, and publishing your submission. Novant Health reserves the right to review all comments before they are posted and to edit them as Novant Health in its sole discretion deems appropriate. Novant Health will not edit grammar, typos or spelling errors to preserve the originality of the post.

Novant Health further reserves the right to reject or remove comments for any reason, including, but not limited to, violation of these Terms and Conditions. Any submissions that fail to follow these Terms and Conditions in any way or are otherwise irrelevant will not be posted. Novant Health will not respond to every posting, especially those that address individual medical issues.

We also reserve the right to amend these Terms and Conditions at any time without notice. We recommend you review the Policy, as well as the other website policies, at regular intervals. By continuing to post any content after such new terms are posted, you accept and agree to any and all such modifications to this Policy.

In posting material on Novant Health sponsored sites, you agree NOT to:

  1. Post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity.
  2. Post any phone numbers or email addresses.
  3. Post material that infringes on the rights of any third party, including intellectual property, privacy or publicity rights.
  4. Post advertisements or solicitations of business, including membership or financial support in any business, group or organization (including special events). If you would like a Novant Health site to promote your local event, send a note directly to the site administrator for consideration.
  5. Post chain letters or pyramid schemes.
  6. Post any comment that could be construed as political lobbying.
  7. Post the same comment multiple times or "spam."
  8. Allow any other person or entity to use your identification for posting or viewing comments.
  9. Post comments under multiple names or using another person's name.
Novant Health reserves the right to do any or all of the following:
  1. Ban future posts from any person who violates our Terms and Conditions. We may affect such bans by refusing posts from specific email addresses or IP addresses, or through other means as necessary.
  2. Remove or edit comments at any time, whether or not they violate these Terms and Conditions.

By posting, you agree to indemnify and hold harmless Novant Health, its affiliates, directors, officers, employees, successors and assigns against any damages, losses, liabilities, judgments, causes of action, costs or expenses (including reasonable attorneys' fees and costs) arising out of any claim by a third-party relating to any material you have posted.

You also agree that any claim or dispute relating to your posting of any content on a Novant Health site will be construed in accordance with the laws of North Carolina. You agree to be subject to the exclusive jurisdiction of the local, state or federal courts located in North Carolina.

By posting a comment or material of any kind on a Novant Health sponsored site, you agree to the Terms and Conditions set forth above. Your use of Novant Health's social media sites has the same effect as if you had actually physically signed an agreement.

Novant Health is a not-for-profit integrated healthcare system caring for patients and communities in North Carolina, Virginia and South Carolina. Hospitals include the following: Novant Health Presbyterian Medical Center, Novant Health Hemby Children's Hospital, Novant Health Charlotte Orthopedic Hospital, Novant Health Matthews Medical Center and Novant Health Huntersville Medical Center in the Charlotte, NC area; Novant Health Forsyth Medical Center and Novant Health Medical Park Hospital in Winston-Salem, NC; Novant Health Thomasville Medical Center, Thomasville, NC; Novant Health Brunswick Medical Center, Bolivia, NC; Novant Health Rowan Medical Center, Salisbury, NC; Novant Health Franklin Medical Center, Louisburg, NC; Novant Health Gaffney Medical Center, Gaffney, SC; and Novant Health Prince William Medical Center, Manassas, VA.