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Mission, vision & values

Home About us Mission, vision & values

The mission that drives us and the values that guide us

We strive every day to bring our mission, vision and values to life. We demonstrate our commitment to you in a variety of ways.

Mission

Novant Health exists to improve the health of our communities, one person at a time.

Vision

We, the employees of Novant Health and our physician partners, will deliver the most remarkable patient experience, in every dimension, every time. Learn more about how we are making healthcare remarkable.

Values

Compassion: We treat our customers and their families, staff and other healthcare providers as family members with kindness, patience, empathy and respect.

Diversity: We recognize that every person is different, each shaped by unique life experiences. This enables us to better understand each other and our customers.

Personal Excellence: We strive to grow personally and professionally and approach each service opportunity with a positive, flexible attitude. Honesty and personal integrity guide all we do.

Teamwork: The needs and expectations of any one customer are greater than what one person's service efforts can satisfy. We support each other so that together as a team, we can be successful in the eye of the customer as a quality service provider.