from our peers
Novant Health is recognized as a leader in improving the quality of healthcare by many national independent organizations.
Reducing medical complications and improving safety - In 2004 and again in 2008, The Joint Commission awarded Novant Health the prestigious Ernest A. Codman Award. The 2004 award honored Novant Health's work to reduce medical complications in patients taking blood thinning medications, while the 2008 award recognized our efforts to reduce MRSA, a resistant staph infection, through a successful hand hygiene compliance initiative.
Improving quality and reaching clinical excellence - Novant Health was awarded the 2009 President's Award by VHA, a national organization of 1,400 not-for-profit hospitals and 21,000 other healthcare organizations whose mission it is to assists its members in quality improvements, for achieving clinical excellence and outstanding supply chain management.
Medication safety - Novant Health was the recipient of the 2009 Team Approaches in Quality Improvement Award from the Society of Hospital Medicine. Novant Health was recognized for its multidisciplinary team approach to improve medication safety within its acute care facilities.
Customer service excellence - Novant Health received the 2011 President's Award from Professional Research Consultants (PRC), a nationally known healthcare research company. Novant was honored for its success in permeating a customer-focused culture of service excellence throughout the organization.
The first priority of our medical centers is to provide you with the highest quality of care. You want to have confidence and comfort when you choose a health care provider. National awards and recognitions help you gain peace of mind knowing you are selecting a health care provider that garners national attention while serving you here at home.
Quality medical care for heart attack, heart failure, pneumonia and in surgical care - Novant Health Forsyth Medical Center and Novant Health Presbyterian Medical Center were recognized in 2008 as the only two U.S. hospitals among all of the VHA's Joint Commission reporting organizations to earn Superior System Performance honors and they received the same award again in 2009. Both hospitals achieved high-level performance in all four federal Centers for Medicare and Medicaid Services (CMS) quality measure categories: acute mycocardial infarction (AMI, also known as a heart attack), heart failure (HF), pneumonia (PN), and surgical care improvement (SCIP)
In 2011, Forsyth Medical Center, Presbyterian Medical Center and Novant Health Rowan Medical Center were winners of the 2011 VHA Leadership Award for Clinical Excellence. Only 28 hospitals nationwide were recognized for achieving top performance in clinical core measures.
Of the 36 High Reliable Hospitals in North Carolina in 2010, as rated by the North Carolina Center for Hospital Quality and Patient Safety, nine are Novant Health medical centers. They were rated as High Reliable for sustaining excellent patient care in one or more of the clinical quality measure categories.
Surgical care - Presbyterian Medical Center was recognized by the American College of Surgeons' National Surgical Quality Improvement Program for its exemplary outcomes in surgical patient care. It was the only North Carolina facility to earn this distinction and was one of just 26 hospitals nationwide to be recognized.
Heart surgery - Forsyth Medical Center and Presbyterian Medical Center were recognized by the Society of Thoracic Surgeons in 2010 with a 3-star rating for providing consistent excellent cardiac surgery outcomes. This honor places both hospitals in the top 12 percent of all cardiac surgery programs in the nation.
Novant Health physician clinics
Our physicians within Novant Health are consistently recognized nationally for their efforts toward patient safety, clinical outcomes and patient satisfaction.
Medication safety: Safe Med - Medication reconciliation is the process of conducting a documented review to avoid drug errors during patient transfers within hospitals. Safe Med, Novant Health's outpatient medication reconciliation program, was selected as the 2008 winner of the Award for Excellence in Medication Use Safety by the American Society for Health System Pharmacies. Safe Med was chosen as the American Pharmacist Association Foundation 2009 Pinnacle Award winner. Safe Med pharmacists focus on patients, age 65 and older, who were recently discharged from the hospital. The pharmacist works with the patient to ensure that he or she understands his or her medication schedule and reviews all the medications the patient is currently taking in an effort to avoid any possible negative side effects from medication combinations, also known as an adverse drug event (ADE). As a result of Safe Med, Novant Health and its staff have reduced hospital admissions related to ADEs by 14 percent.
In addition, Novant Health was the recipient of the 2009 Team Approaches in Quality Improvement Award from the Society of Hospital Medicine. Novant and its staff were recognized for their multidisciplinary team approach to improve medication safety within its acute care facilities.
Quality care in diabetes, heart disease and stroke - Novant Health Medical Group physicians are national and state leaders in earning recognition from the National Committee for Quality Assurance (NCQA) for their care and treatment of diabetes, heart problems and stroke. This NCQA recognition helps people identify physicians who demonstrate and provide high-quality, disease-specific care for their patients.
Diabetes care - Novant Health's diabetes care program received the 2007 Eagle Award for improving health in North Carolina communities. The NC Alliance for Healthy Communities presents this honor to organizations that demonstrate a compelling vision, leadership and excellence in their commitment to improve people's health.