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Inpatient services

Franklin Medical Center Services Inpatient services

Personalized care in a
comforting environment

When you need to be admitted, Novant Health Franklin Medical Center is dedicated to providing you with the best care during your hospital stay. No matter how long or short your stay, our expert and compassionate healthcare professionals work together to make your time here as pleasant as possible.

For more information about our inpatient services, call


For more information about our hospitalist program, call


Click here to learn more about your stay with us.

Our inpatient services consist of an intensive care unit (ICU) for patients who are critically ill, a progressive care unit (PCU) for patients who need close monitoring but do not require intensive care, and a medical and surgical unit.

We also provide hospitalist care. These hospital-based physicians bring an increased level of experience and training to assure you receive expert care in a pleasant environment.

What is a hospitalist?

A hospitalist is an internal medicine doctor who specializes in inpatient medical care. Typically, your family doctor will have a hospitalist care for you while you are receiving inpatient treatment. Once treatment is complete, the hospitalist will help you transition back to your family doctor.

If you do not have a primary care physician, the hospitalist can care for you during your stay. Once you are discharged from the hospital, the hospitalist can refer you to a primary care physician for further treatments. For more information about our hospitalist program, please call 919-497-5219.

Our hospitalists serve you in a variety of ways, including:

  • Assess and treat your medical condition throughout your stay
  • Coordinate your hospital care including diagnostic tests such as x-rays, blood tests or other procedures
  • Arrange specialty care including therapy or consults with other specialists
  • Transition your medical care back to your physician who will resume responsibility after discharge
Intensive care unit

Our ICU is located on the second floor of the hospital and provides intensive nursing observation and care. The waiting area is located on the second floor to the right of the ICU entrance. Visitation is limited to two visitors at a time, per patient. Children under age 12 are not permitted to visit except by special permission.

ICU visitation times

The ICU visiting hours are carefully scheduled to coordinate with treatments, rest periods and physician visits.

Daily visiting hours are:

11 to 11:30 a.m.
2 to 2:30 p.m.
5 to 5:30 p.m.
8 to 8:30 p.m.

Progressive care unit

The PCU is located on the second floor of the hospital and is designed to care for patients needing close monitoring, but not intensive care. Many of our post-operative care patients are placed in the PCU, including those who have had procedures such as orthopedic surgery and bariatric surgery.

Medical / surgical unit

Also located on the second floor, the medical / surgical unit provides care for a wide variety of patients. Admitted via the admissions department or the emergency room, patients on this unit are typically in need of respiratory, cardiac or post-operative care. Patients may also be placed in this unit after orthopedic, general and urological surgeries.

For more information about our inpatient services, call 919-496-5131. For more information about your stay with us, click here.