Franklin Medical Center

Patients & visitors

Franklin Medical Center Patients & visitors

Helpful information and resources for your visit

Whether you are visiting a loved one or staying at our facility, the staff at Novant Health Franklin Medical Center is here to make your visit convenient and comfortable. It’s our goal to provide you with the information and resources you need to get the most out of your visit with us.

For more information on our patient and visitor services, call


In this section, you will find directions to our facilities, information about our visitor services, billing and insurance information and lodging accommodations.

Tobacco-free campus

Franklin Medical Center is a tobacco-free campus. Smoking is prohibited everywhere on campus, including sidewalks, parking structures and inside vehicles. Our strict no smoking policy is part of our ongoing effort to ensure a healthy environment for our patients, visitors and employees.