Access to your medication is easy and convenient
The team at
Novant Health Forsyth Medical Center believes that quality healthcare
should also be convenient. We offer several conveniently located
pharmacies in the Winston-Salem area that provide prescription and
over-the-counter medications at prices similar to or better than most
retail pharmacies. Novant Health pharmacies also offer online
prescription refills and free home delivery.
If you have any questions about our pharmacy services, call toll-free:
Click here to learn more about our other Novant Health Pharmacy locations and get information about our home delivery service.
Bring your new prescriptions or refills to one of our Novant Health pharmacies and relax while our friendly staff fills your prescriptions quickly and accurately. If you have any questions about your medication, our skilled pharmacists are here to help.
Free home delivery
As an added convenience, Forsyth Medical Center offers free, mail order home delivery for new and refill prescriptions. We can also contact your doctor to request your 30-day refill be converted to a 90-day supply.
If you are a new patient, use the New Patient Enrollment Form:
Access the New Patient Enrollment Form here »
If you are an existing patient, you'll have an option to choose home delivery when ordering your next refill or use our convenient Home Delivery Enrollment Form:
Access the Home Delivery Enrollment Form here »
Please allow 7 to 10 days for processing and delivery to your home by USPS mail. You will receive an automated courtesy call when your prescription has been shipped. Note: Some medications cannot be mailed due to manufacturers’ guidelines.
Our customer service staff is available to assist with refilling your existing prescriptions over the phone by calling toll-free 1-888-718-9044. You can also refill your prescriptions online. Fill out the Online Prescription Refill Form:
Access the Online Prescription Refill Form here »
Simply pick your pharmacy location and follow the easy steps to order your refills. We’ll take care of the rest.
Auto-refill prescription program
Do you have a medication you use regularly? Do you sometimes forget to call in your refills?
If so, consider taking advantage of our automatic refill service. Fill out the Auto-refill Prescription Form and we will send you a courtesy notification when your medications are ready for pickup or have been shipped.
Access the Auto-refill Prescription Form here »
This service is designed for patients who take medications on a regular basis to treat conditions such as cholesterol, diabetes, blood pressure and birth control. Please note: some medications may not be eligible for automatic refills.
Our pharmacy accepts cash, check, Visa, MasterCard, flexible spending and payroll deduction as well as all major insurance plans.
Mobile phone prescription refills
We also offer mobile phone prescription refills. If you would like to order refills from your mobile phone, follow these steps:
your pharmacy's phone number including area code (no spaces).
your pharmacy name is listed at the top of the screen.
your refill Rx number(s).
mail order is available, choose Mail Order (or Pickup)
Click the Submit button.
Email and text notifications
in our email notify or text alert service and you will be notified by
email or text message when:
medication is ready for pick up.
medication has been shipped.
To enroll, fill out the Email Notification / Text Alert Form:
Access the Email Notification / Text Alert Form here »
Note: Standard text message and data rates may apply. To unsubscribe from this service call customer service toll-free 1-888-718-9044.
To transfer a prescription to a different Novant Health Pharmacy location or have it delivered to your home via USPS mail, fill out the Prescription Transfer Form and provide us with the information needed.
Access the Prescription Transfer Form here »
Ready At Home
Ready At Home is a free service from Forsyth Medical Center that simplifies your transition from the hospital to home. Our team coordinates important details around your discharge and at-home medications, so that you can focus on what really matters: getting better and staying healthy.
- Your Ready At Home transition specialist is a licensed healthcare professional who will coordinate with your physician and other providers to determine your discharge needs.
- If you need medications or other healthcare supplies, your transition specialist will consult with you to provide affordable solutions.
- Medications and other supplies can be delivered directly to your room, so you don’t have to make a stop on the way home.
- Most health and prescription insurance plans are accepted.
- Discharge medications and supplies are not included in your hospital bill so we help ensure your insurer properly processes them.
Specialty drugs are often unique due to their special handling and storage needs, method of delivery or premium price. If your doctor has prescribed you a specialty medication, Novant Health Specialty Pharmacy is here to help you.
Novant Health Specialty Pharmacy is an URAC-accredited organization. The URAC-accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. For more information, click here.
Locations and hours
Novant Health Forsyth Medical Center
3333 Silas Creek
Winston-Salem, NC 27103 | map
through Friday, 8 a.m. to 7 p.m.; Saturday, 9 a.m. to 3 p.m.
Health Derrick L. Davis Cancer Center
Winston-Salem, NC 27103 | map
Monday through Friday, 8 a.m. to 5 p.m.
Click here to learn more about our other Novant Health Pharmacy locations and get information about our home delivery service. If you have any additional questions, call toll-free 1-888-718-9044.