Novant Health is a not-for-profit integrated group of hospitals and physician clinics, ranked as one of our nation's top 25 best healthcare systems -- caring for patients and communities in North Carolina, Virginia and South Carolina.
The Novant 990 is representative of only the parent organization, which we often refer to as "the health system." In a nutshell, the Novant Health 990 represents the "administrative" resources of our organization.
Several patient care facilities are also included in the Novant 990, including two hospitals and some ambulatory facilities. However, the majority of our hospitals, foundations and other organizations file separate 990 forms and their data and information are not rolled up within the Novant 990. We follow federal IRS filing guidelines that determine which legal entities and organizations must file separate reports.
As a health system, Novant Health exists to improve the health of the communities we serve. We accomplish that mission by providing excellent healthcare facilities and physician practices, and also by making a commitment to community outreach and service. Our health system's community benefit in 2010 equaled $469 million. This total includes hundreds of programs that serve our patients, neighbors and some of our communities' most vulnerable citizens: charity medical care for the uninsured, unreimbursed health services to individuals with Medicaid coverage; community health education; medical services that lose money but are important for the community; support groups; partnerships with other organizations to provide outreach services; community events and screenings; our participation in medical research; academic health programs and other community initiatives.
Our diverse health system stretches across three states and beyond. Novant Health includes 13 hospitals ranging from metropolitan tertiary medical centers to small, community hospitals in rural areas. The Novant Medical Group consists of 1,124 physicians in 355 clinic locations. Other Novant facilities and programs include nursing homes, outpatient surgery centers, medical plazas and rehabilitation programs.
Two program examples demonstrate Novant's mission to "improve the health of communities, one person at a time." Novant Health Presbyterian Medical Center provides support to Charlotte Community Health Clinic, a critical community resource serving low income, uninsured patients not eligible for state/federal assistance and who have no other access to healthcare. The clinic provides free primary medical care, chronic disease management, diagnostics, laboratory services, women's clinic health, onsite health education and referrals for prescription medications and specialty care. Presbyterian's ongoing support for operations, information technology, laboratory and diagnostic services has been vital for the clinic's success in caring for our community's uninsured. Today's Woman Health & Wellness Center was opened by Forsyth Medical Center in 1995 and provides obstetrical and gynecological primary care, pediatric care, health education and support services to families in targeted neighborhoods where people are at-risk of not getting necessary healthcare. The Center's goal is to reduce premature births and infant mortality rates. Novant and Forsyth Medical Center subsidize this important community resource.
Uninsured patients at Novant hospitals qualify for free charity care if their gross household income is at or below 300 percent of the federal poverty level. Uninsured patients whose incomes are above the 300 percent poverty level qualify for a discount on their hospital bill. We offer a catastrophic benefit for eligible patients who have an account balance of $5,000 or more, as well as flexible payment plans based on need and income. The NC Justice Center published a report entitled "How Charitable Are North Carolina Hospitals?" In that February 2010 document, the Justice Center stated that Novant Health has the most sound and clear charity care policy of any hospital system in North Carolina, a policy that recognizes the realities of modern family finances.