Novant Health		* Novant Health hospitals include Presbyterian Hospital, Presbyterian Orthopaedic Hospital, Presbyterian Hospital Matthews and Presbyterian Hospital Huntersville in the Charlotte, N.C. area; Forsyth Medical Center and Medical Park Hospital in Winston-Salem, N.C.; Kernersville Medical Center, Kernersville, N.C.; Thomasville Medical Center, Thomasville, N.C.; Brunswick Novant Medical Center, Bolivia, N.C.; Rowan Regional Medical Center, Salisbury, N.C.; Franklin Regional Medical Center, Louisburg, N.C.; Upstate Carolina Medical Center, Gaffney, S.C.; and Prince William Hospital, Manassas, Va.
Inpatient facilities (hospitals)*	13
Partnership hospital	1
Licensed beds	2,707
Physician clinic locations	355
Primary service area	NC, SC, VA, GA
Employees	25,000
Medical group physicians	1,124
Emergency department visits	520,000
Surgeries	122,000
Births	18,000
Inpatient discharges	120,000
Physician medical group visits	3,750,000

The service volume information is current through December 31, 2011.

Novant Health is a not-for-profit integrated system of 13 hospitals and a medical group consisting of 1,124 physicians in 355 clinic locations, as well as numerous outpatient surgery centers, medical plazas, rehabilitation programs, diagnostic imaging centers and community health outreach programs. Novant's 25,000 employees and physician partners care for patients and communities in North Carolina, Virginia, South Carolina and Georgia.

Novant Health employees and physician partners strive every day to bring our mission, vision and values to life. We demonstrate this commitment to our patients in many different ways. Our organization

• Maintains an active community health outreach program.
• Demonstrates superior outcomes for many health conditions as indicated by our state and national quality scores.
• Creates innovative programs that address important health issues. Many of our programs and services are recognized nationally.
• Believes in its role as a good corporate citizen, working with community agencies and organizations to make our communities better places to live and work.

Mission
Novant Health exists to improve the health of our communities, one person at a time.

Vision
We, the employees of Novant Health and our physician partners, will deliver the most remarkable patient experience, in every dimension, every time.

Values
Compassion: We treat our customers and their families, staff and other healthcare providers as family members with kindness, patience, empathy and respect.
Diversity: We recognize that every person is different, each shaped by unique life experiences. This enables us to better understand each other and our customers.
Personal Excellence: We strive to grow personally and professionally and approach each service opportunity with a positive, flexible attitude. Honesty and personal integrity guide all we do.
Teamwork: The needs and expectations of any one customer are greater than what one person's service efforts can satisfy. We support each other so that together as a team, we can be successful in the eye of the customer as a quality service provider.