TytoSupport

Set Up and Visit Instructions

MyChart assistance

Phone: 1-844-2NOVANT (1-844-266-8268)

Email: NHCSCC@NovantHealth.org

TytoCare assistance

Phone: 1-866-971-TYTO (8986), option 2

Email: support@tytocare.com

Phone Requirements

Apple device requirements

  • iPhone 5S, iPad Air, iPad mini 3, iPod touch 6 and newer models
  • iOS 10 operating system or newer version
  • Secure Wi-Fi (2.4 GHz only) or personal hotspot
  • Your wireless network password

Android device requirements

  • Samsung Galaxy S5, S6 plus, Note 5, A7, J7, LG G4 and newer models
  • Android 4.4.4 mobile operating system or newer version
  • Secure Wi-Fi (2.4 GHz only) or personal hotspot
  • Your wireless network password